DNOW offers online ordering through our Shop Online portal, with the following features:
- Searching of our complete catalog
- Comparison of individual items, with specifications and product images
- Requests for quotations
- Secure check-out
- Multiple ship-to locations
- Visibility masks to hide any products that are not specific to your needs
- Saving of packages for easy re-order (well hookups, project orders, etc.)
- Order limits
- Order status (whether placed online or direct-to-branch)
- Purchase history
- Customization at the customer (company) or individual login ID level
Our Favorite Products feature allows you to keep a list of your frequently ordered items and saves you from searching and re-entering each time you order. Visiting the Favorite Products page allows you to quickly add these items to your order.
Our Quick Order feature allows you to create an order by entering the DNOW item number and quantity desired for multiple items. After entering this information, click to quickly add all of the items to your order.
Enterprise Resource Planning (ERP)
Demand management is enabled through our SAP system, with advanced planning and forecasting tools such as JDA Demand. These tools facilitate replenishment and synchronize product availability with demand across our entire branch network.
DistributionNOW utilizes business-to-business (B2B) process automation from our branch location, to the customers’ operations, to the ‘back office’ support systems. We automate the following areas:
Our barcoding system integrates with our SAP inventory management system and tracks inventory consumption at the customer’s warehouse. Inventory consumption is recorded on a handheld scanner designed for ease of handling, durability, and reliability. The software that operates the handheld is custom designed to capture all necessary information, and it generates shipping documents, invoices, and customer expense code distribution.
The mobile bar code scanner will also be used to capture a signature at the time of delivery. We will still have paper copies of the order available, but will capture the signature at the time of delivery electronically.
DNOW offers automated vending machines and tool crib management software for our industrial customers. Please visit our Industrial Vending page for more information.